Privacy Policy

Welcome to KalaPreeta by Priyanka.

Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit or shop on our website, we may collect the following information:

Personal Information

  • Full Name
  • Email Address
  • Mobile Number
  • Billing Address
  • Shipping Address
  • Order History

Payment Information

Payments made through our website are securely processed by trusted third-party payment providers.

KalaPreeta does not store your debit card, credit card, UPI PIN, CVV, or banking credentials.

Device Information

When you browse our website, we may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Pages Viewed
  • Time Spent on Website
  • Referral Source

This information helps us improve your shopping experience.

How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Send order confirmations and shipping updates
  • Respond to customer service requests
  • Process refunds and returns
  • Improve our products and website
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations

With your permission, we may also send promotional emails about new collections, offers, and updates.

You can unsubscribe at any time.

Cookies

Our website uses cookies to improve your browsing experience.
Cookies help us:
Remember your preferences
Keep items in your shopping cart
Understand website traffic
Improve website performance
You may disable cookies through your browser settings; however, some website features may not function properly.

Sharing Your Information

We respect your privacy.
We do not sell, rent, or trade your personal information.
We may share your information only with trusted service providers necessary to operate our business, including:

  • Payment Gateway Providers
  • Shipping & Logistics Partners
  • Shopify
  • Analytics Providers
  • Marketing Platforms (only with your consent)

These providers are authorized to use your information only for the services they provide.

Payment Security

All online payments are processed through secure payment gateways.
Payment information is encrypted during transmission using industry-standard security protocols.
KalaPreeta never stores sensitive payment details on its servers.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information against:

  • Unauthorized access
  • Misuse
  • Loss
  • Alteration
  • Disclosure

While we strive to safeguard your data, no method of online transmission or storage is completely secure.

Marketing Communications

If you subscribe to our newsletter or promotional updates, we may send you:

  • New Collection Launches
  • Exclusive Offers
  • Styling Inspiration
  • Festival Sales
  • Product Recommendations

You may unsubscribe at any time by clicking the "Unsubscribe" link in our emails or by contacting us.

Third-Party Links

Our website may contain links to third-party websites.
KalaPreeta is not responsible for the privacy practices or content of those websites.
We encourage you to review their privacy policies before sharing your information.

Your Rights

You may contact us at any time to:

  • Access your personal information
  • Update your information
  • Correct inaccurate information
  • Request deletion of your information (subject to legal obligations)
  • Withdraw marketing consent

To make such a request, please contact us using the details below.

Children's Privacy

Our website is intended for individuals aged 18 years or older.
We do not knowingly collect personal information from children under the age of 18.
If we become aware that such information has been collected, we will take reasonable steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements.
The revised version will be posted on this page with the updated effective date.

Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us.

KalaPreeta by Priyanka

📧 Email: connect@kalapreeta.com

📱 WhatsApp: +91 9970155888

🕒 Customer Support Hours

Monday – Saturday

10:00 AM – 6:00 PM (IST)

Our Commitment to You

At KalaPreeta, every relationship is built on trust.

Just as we thoughtfully curate every piece in our collection, we are equally committed to protecting the information you share with us. Your privacy, confidence, and shopping experience remain at the heart of everything we do.

Love for Art. Woven into Fashion